Delivery

**Please expect some delays due to backlogs, staff shortages and courier delays.  The Delivery timeframes below are the usual timeframes however the majority of orders are taking a lot longer than this at present.  We appreciate your patience and understanding of this. We will get your order to you as soon as we can. Please note if an item is on Back Order, all items in that order will be held until all items have arrived. We only send out one parcel.  Due to the delays we cannot change any orders once the order has been placed.  Thank you.  Fill2Pure Team. 


Usual Delivery Timeframes:

All deliveries will be sent by Courier Post from our warehouse in Auckland.  If ordered in the afternoon/evening or on a weekend the parcel will leave the next business day.

Deliveries are sent free of charge for all orders within New Zealand except for rural addresses. 

Deliveries within Auckland will be delivered within 1 - 3 business days.

Within the North Island they can be expected within 2-4 business days.

Deliveries within South Island can be expected within business 3-5 Days.

For Rural deliveries please add an additional day. All deliveries are tracked.

 

Delays can occur during lockdowns, staff shortages or courier delays. 

 

For International Orders (countries apart from NZ and Aus) please expect 3 - 5 weeks delivery.  international Orders are sent tracked with the Post Office. Delays could be due to lockdowns, less staff, or customs delays.  Customs Duties and Taxes may be required by your country before receiving the goods.  Taxes and Duties are not included in the Shipping Fee.  Refunds will not be given if a customer refuses to pay Customs Fees or Duties.  Thank you. 

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